Shared Information

Introduction

Welcome to BioBrands a trusted supplement company based in the United States. We prioritize your privacy and are committed to providing full transparency regarding how we collect, use, and share your information. This "Shared Information" menu outlines the details of the information we gather, the purposes for its collection, how we utilize it, and your rights and control over your personal data.

What Information We Collect

We collect a variety of information to enhance your shopping experience and provide personalized services:

• Personal Information:

  • Full name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details).

  • Identification details, such as government-issued IDs, if required for age-restricted products.

• Order Information:

  • Purchase history, transaction details, delivery preferences, subscription status, and order-related inquiries.

• Technical Information:

  • IP address, device type, operating system, browser type, browsing behavior, and referral URLs.

  • Cookies and similar technologies to track your interaction with our site.

• Marketing Preferences & Engagement Data:

  • Feedback from surveys, promotional participation, interactions with marketing emails, and advertising data.

  • Social media handles or user-generated content related to our brand.

• Health and Wellness Information (If Applicable):

  • Information provided voluntarily for personalized supplement recommendations or consultations.

Why We Collect Your Information

We collect your information to provide you with tailored experiences and to ensure the efficient operation of our services. Our primary purposes include:

• Order Processing & Fulfillment:

  • Ensuring accurate and timely delivery of your orders, including order tracking and payment processing.

• Customer Support:

  • Assisting with inquiries, returns, exchanges, and troubleshooting issues.

• Personalization & Improvement:

  • Enhancing our products and services based on your preferences and browsing behavior.

  • Recommending supplements that may benefit your health and wellness goals.

• Marketing Communications:

  • Sending promotions, newsletters, and offers that match your interests (with your consent).

• Legal & Compliance:

  • Complying with applicable laws, preventing fraud, and protecting our rights and interests.

How We Share Your Information

We respect your privacy and ensure that your information is only shared when necessary and for legitimate purposes:

• Service Providers & Partners:

  • Payment processors, shipping companies, marketing platforms, analytics providers, and customer support services.

  • Affiliate marketing partners and influencers promoting our products.

• Legal Compliance:

  • Disclosure when required by law, legal process, or to protect the safety, rights, or property of our customers or our company.

• Business Transfers:

  • Sharing data during mergers, acquisitions, or sales of assets, where your information may be transferred to a new owner.

• Advertising Partners:

  • Sharing anonymized or aggregated information for marketing, analytics, and advertising purposes.

Your Control Over Your Information

You have the right to control and manage your personal information:

• Access & Correction:

  • Request access to the personal data we hold about you and correct inaccuracies by contacting our support team.

• Opt-Out of Marketing Communications:

  • Unsubscribe from marketing emails or adjust your marketing preferences within your account settings.

• Data Deletion & Portability:

  • Request deletion of your personal information where applicable or request a copy of your data in a structured, machine-readable format.

• Cookies & Tracking Technologies:

  • Adjust your browser settings to reject cookies or use privacy tools to manage your preferences.

Data Security & Retention

We implement robust security measures to protect your information against unauthorized access, alteration, or disclosure. Your data is retained only for as long as necessary to fulfill the purposes described above or as required by applicable laws.

Contact Us

If you have any questions, concerns, or requests regarding your information, please contact us via:

• Email: support@biobrands.shop

Thank you for choosing BioBrands. Your privacy and satisfaction are our top priorities.